Last Updated: 10th August 2025
1. Who We Are & What This Covers
At Lynne Durham Coaching, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or purchase our products or services.
2. What We Collect
We may collect:
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Identity: Name, email address, and (if applicable) mailing or billing address.
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Payment Data: Processed securely by third-party payment providers (e.g., Stripe, PayPal). We do not store your full payment details.
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Usage Data: IP address, browser type, device information, pages visited, and how you interact with our website.
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Marketing Preferences: Whether you have opted in to receive emails from us.
3. How We Use Your Information
We use your information to:
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Process orders and deliver products or services.
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Send you access details, updates, and relevant product information.
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Communicate with you, respond to inquiries, and provide customer support.
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Improve our website, services, and user experience.
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Comply with legal obligations.
4. Cookies & Tracking
We use cookies, pixels, and similar technologies to:
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Track site usage and improve functionality.
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Deliver targeted and relevant marketing.
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Analyse how visitors interact with our website.
You can disable cookies via your browser settings, but this may impact your experience.
5. Sharing Your Data
We do not sell your personal information. We only share your data with trusted service providers who assist with payment processing, email delivery, and analytics, and only for purposes necessary to run our business. We may disclose your information if required by law.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Withdraw consent to marketing at any time.
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Request a copy of the data we hold about you.
To exercise these rights, email here: admin @ lynnelife dot com.
7. Security & Data Retention
We use industry-standard security measures (including SSL encryption) to protect your information. We retain personal data only for as long as needed for business, legal, or tax purposes.
8. Terms & Conditions
Use of Our Website & Products
By accessing our website lynnelife.com or purchasing from Lynne Durham Coaching, you agree to use our products and services for personal, non-commercial purposes only.
Intellectual Property
All content, materials, and resources provided are protected by copyright and may not be shared, reproduced, or resold without written permission.
Digital Product Delivery
Most products are delivered electronically. You are responsible for ensuring you have the technology to access the content.
Refund Policy
Refunds are offered in accordance with Australian Consumer Law. Any specific refund terms will be stated on the relevant sales page.
Disclaimer
Our products and services are for educational and informational purposes only. They are not a substitute for professional advice, including medical, legal, or financial advice. You are responsible for your own decisions, actions, and results.
Changes to Terms
We may update these terms and policies at any time. Continued use of our website and products indicates acceptance of any changes.
9. Contact Us
For privacy or terms-related questions, contact:
Lynne Durham Coaching
Email: admin @ lynnelife dot com or click here
